Absolutely wonderful experience with every question addresses. Can't say enough about great service. Buying a car has been adventure until this dealer, will return again.
Best service department in the state. I was from out of state. Needed some help in a short time period. I could not believe the excellent service. Highly recommend!
Jared was professional in the process of selling me a car. He wasn't pushy, which I despise. He showed me the features and worked with me. I feel this young man will go far because of his honesty and wanting to meet the customer needs, plus his knowledge of the vehicle's. The finance lady, Kai was also doing everything to meet my needs. She also was very knowledgeable and professional. Please don't make her hurry in doing her job; She is amazing at what she does.
I had a great experience! Rick was a chill, no pressure salesman. I love my new CRV Touring! See you all next time! 1 2
We bought our first new car from Roseburg Honda last week. The entire transaction was set up on the phone and via email. Rick was fantastic and made the process simple. After we agreed on price, which was less than our local dealerships, he arranged for the car to be delivered to our home over 100 miles away. The paperwork was with the driver and that took about 10 minutes. Can’t say enough positive things about Rick. We recommend him without any reservation.
Rick was really great. He aided in my test driving of several vehicles, provided pertinent information, and gave me room to decide how I wanted to proceed. He worked very hard to get me the deal I needed and wanted.
Rick was great to work with. He was very patient and understanding. I won’t go anywhere else in Roseburg to buy a car. They really do treat you like family.
Rick VerSteeg is a dream. He was patient, caring and genuine. He heard me and made sure I got the car I wanted! I can't say enough about my experience @ Roseburg Honda. And I wasn't the "ideal" auto buyer by any stretch. Do yourself a HUGE favor and contact Rick VerSteeg at Roseburg Honda. I wouldn't deal with anyone else! Simply the best.
Rick was very professional and informative on my questions when I contacted him. I will ask for him again when I need anything else. Thank you.
In the 2016, I brought a new Honda Odyssey from Rick at Roseburg Honda Now almost 400,000 miles later, I came back again and bought another vehicle from Rick and the team at Honda. Rick makes buying a car pleasant and easy. Ken, Carol and Mike in the Service Department have taken care of me and my vehicle over the years. They make me feel understood and helped me take care of my van over 13 years. Roseburg Honda really does treat you like family! It's been a great relationship and I highly recommend them.
I've now purchased 2 vehicles from Roseburg Honda. I've been very happy with their service and the care they've taken with making sure I'm happy with my purchase. Both times, they delivered my vehicle to the coast. Highly recommended!
I called and talked to them about the Truck we bought. We went in to text drive. Everyone there was wonderful to deal with. We went and looked elsewhere at a couple of other trucks. We were back on there lot within 30 minutes and bought the truck we were shown. The entire dealing with them was easy and great. I would definitely recommend them for a great car buying experience.
Everyone at Roseburg Honda is a pleasure to work with! I highly recommend going to them for all your car buying needs and I even love their service department as well! If you are looking to buy a car go see Josh Lampton at Roseburg Honda and he will take great care of you!
We bought a Ridgeline last week- We dealt with Rick- He was friendly and professional- It was the best experience we've ever had buying a car- We felt no pressure- We made a new friend with Rick- We would recommend this dealership to anyone
I walked into Roseburg Honda with little to no hope of being approved for a car up to my standard. I was upside down on a car I didn’t like, and I knew banks were going to give me a hard time. Rick, the salesman, was an amazing help. He walked me through the process, kept my spirits up, and was so friendly. He was honest, and refused to let me sign for something that wouldn’t make sense, keeping my best interest as a priority. Unfortunately, I walked out initially without a new car, but still hopeful that ...
Lynn made this the best car buying experience ever. She was very professional and knowledgeable. She guided me through the whole process and I really appreciate her.
Rick at Roseburg Honda made the impossible, possible. He never talked down at me and he was absolutely honest with me from the very start
After weeks of trying to buy a used Ford F-250 Superduty from Dave Smith, I found my dream truck at Roseburg Honda. After putting down a deposit and starting the purchase process at Dave Smith, I discovered that they didn’t have a valid title. After 6 weeks, I started shopping elsewhere, and made contact with Rick VerSteeg at Roseburg Honda. They had the exact truck that I wanted, and Rick was super helpful, and pleasant! He helped me negotiate a price that I was very happy with, and could not have been more helpful or accommodating throughout the purchase process. ...
We came in to Roseburg Honda via Costco and friends referrals. Rick VerSteeg contacted us straight away and took the time to explain differences between the two models we had been considering and helped us make an educated decision. His knowledge of all of the features and the willingness to spend time making sure we understood was appreciated. He worked with us on our trade in and helped us stick to our budget. We will come back to Roseburg Honda - and Rick - when we are ready for another new car.
Rick VerSteeg worked real hard to make every thing come togeather. There was no pushing for a up sale no promise just an honest guy that work hard for my business
The staff was friendly and knowledge. Rick V treated me like family and made sure I got the car I wanted, that fit me, and fit my budget. Soooooo happy!!
Deen was very easy to work, it felt like he was working for us as the consumer. The purchase was very quick. We enjoyed working with Deen
Thank you so much for helping me get my vehicle Deen. I appreciate how easy you made it to get. And so far it's wonderful. 🙂
I just purchased a 2019 Honda CRV with the help of Lynn and Deen. Not pushy at all and extremely helpful. I would definitely recommend these 2!!
Quick and honest. Second vehicle bought from Deen. Sure there will be a third. Price was right and process was stress free. Very pleased with purchase.
While I haven't dealt with the service department as of yet, when I purchased my Honda recently the service department cleaned and buffed the vehicle before I drove it away. I hadn't asked for anything to be done....they just completed the task on their own (perhaps at the request of Deen in sales). Nonetheless, it was certainly appreciated!
Casey Maunu and Ralph are the best. We will always come back as they work hard to get us the best deal possible. Thank you very much
Rick VerSteeg was our agent and we were very happy with his low-key approach during the purchase. Informative but not pushy. We would recommend him.
Thank you Deen you were very professional and honest thank you for showing us the honda we love it.I will tell friends about you.
Deen Hydes was very professional and personable. He explained everything about the car in detail. There was no sales pressure, which was so helpful for our deliberations; much appreciated. We thoroughly recommend Deen.
Art made the experience fast and comfortable... I will definitely recommend him to all my friends and family. Art answered all of our questions and made us feel very comfortable with our purchase
Deen Hydes was the best in our experience purchasing a truck. He was knowledgeable, professional and fun! There was a problem with the steering wheel upon test driving and he had it taken care of by the service department in a matter of minutes.
Went here after having several bad experiences at other out of town locations. Deen was very helpful and wasn't pushy at all. He was super laid back and made the process easy. He also got us a really good deal and the dealership helped us get some things for the vehicle at their cost. We were really happy with Roseburg Honda. Thanks Deen, you rock!
Our car salesmen Deen, was a breeze. No pressure, nice guy. Love a dealership that backs the cars it sells, it makes you feel good when you drive away.
Deen Hydes did a great job selling me a new 2019 Honda CR-V. He is very knowledgable about the car and answered all my questions. He is very personable and friendly. I highly recommend him. The other members of their team were all very friendly also.
A couple years ago we purchased a new CRV from Roseburg Honda and were very happy with Lynn our sales person. and of course with the dealership as well. We were never pressured and had a very good experience. 2 years later we were looking for a used car for our grandson and once again asked Lynn to find us a car in a certian price range. We looked all over town and on the internet but eventually wound up back at Roseburg Honda and Lynn. She was patient with us and eventually we found a car that worked for us. ...
Josh Lampton was our Salesman and he was wonderful to deal with. Very honest and Not pushy at all, answered all our questions and gave us other information that we asked for that was extremely helpful. This dealership did not pass us off on numerous people like some Dealerships do. Josh handled the whole deal and Kai did the paperwork. It was clean, quick and very pleasant!
Deen was FANTASTIC!! I knew exactly what I wanted when I went in... and Deen got me everything! He had to do some extra searching for the color I wanted, but he found it and had it delivered the next day! If you are headed in, I recommend Deen he is personable, patient and super friendly! Thanks for everything Deen, I love my car!!
Takes too long for paperwork. etc. Deen was quite accommodating but still was a long process. I have had longer though This survey is an example of unnecessary length requirements! Waste of my time
We got the best deal for the car the we felt worked best for our needs. We would recommend this dealership to anyone looking for a new Honda.
Roseburg Honda was a great place to buy a car from. They made it a priority to find me the perfect car. The sales and financial department were friendly to work with and were very thorough with any questions I asked them. It was very easy to take home a fantastic new car from Roseburg Honda!
I have been purchasing & servicing my Hondas here since the 1980’s and wouldn’t go anywhere else! Don’t waste your time shopping elsewhere, THIS is the best Honda dealer around!!
After doing some research, we test drove a 2018 model and were very impressed. We settled on the new 2019 Honda Accord Hybrid Touring edition and began looking for a responsive dealer who was transparent and open to having a dialog on price. We found Roseburg Honda after a bit of searching and contacted Deen Hydes in their sales department. The entire experience was fantastic! We worked with Deen to find one in the Modern Steel color that we chose. Ultimately, Deen found one at another dealership and arranged to have it picked up and delivered to Roseburg Honda within 24 hours. We ...
We purchased our 2013 Dodge Van from Rick at Roseburg Honda. Could not have asked for a better deal. We bought it on Veterans day, I am a 100% disabled vet, the management and Rick were awesome. Very friendly and made it possible for us to buy this car. We cannot thank them enough for all they did for us. Best car buying experience we have had ever!!!! Will recommend them to everyone who wants either a new or used car!!!! Thank you Roseburg Honda!! Peter & Mari Hines Medford, Oregon
Deen and Casey were awesome! Very nice and professional. I love my new car! They worked well with what I was looking for, very satisfied.
Deen was super great to work with! He was very patient and not pushy like you get at other dealerships. I definitely recommend Deen and Roseburg Honda
I had shopped and knew exactly what I wanted. Drove in when dealership opened, went right to car, asked some heavy hitting questions - got quick and efficient answers. This sales teams had us in and out in 90 minutes. Very professional and the only place I will buy a car going forward - WELL DONE!
Purchased a vehicle from roseburg Honda. Deen Hydes, our salesman, was very knowledgeable about every vehicle on the lot and gave us exceptional customer service.
I will always be grateful that I went to Honda of Roseburg and dealt with Seth Stanfill which I gave him my trust and he was outstanding in his service ability which now I can I’m very proud owner of Honda CR-V thank you Honda
I would highly recommend Lynn. She was friendly and answered any & all questions I had, even when she wasn't in the office. I drove an hour away just for the customer service.
Thank you, Deen for working with me on two car deals in one month. I appreciate your time and understanding. I love my new Honda Pilot.
What he showed me, new on the lot, was just what I was looking for. Deen was very supportive, knowledgeable about the car and my interest. He was gracious, patient, and very helpful. I would certainly recommend his salesmanship to anyone looking to purchase a vehicle. Thank you, Deen. from Danette Davis
Deen Hyde is amazing to work with and he helped us with our slightly used truck purchase! We loved the service we received and if we are looking for another car in the future we will start with him!
We just bought a 2015 Hyundai Sonata from Roseburg Honda. Josh was our salesperson, and he was great! He was polite, friendly, interested, helpful and never pushy. He answered many questions and pointed out many features on the car that we were not aware of. We also worked with Kai in the finance department and she was equally good to work with. I recommend looking for a car at Roseburg Honda
Bought an Accord from these people. One of the best buying experiences I've ever had. Straight up, to the point. None of the run around I have seen before. We got a Costco quote and they ended up beating that price buy $500. Gave us top dollar on our trade in. After the sale Rick spent a lot of time familiarizing us with all the features. Would recommend them to my friends.
Deen Hydes was great, friendly and vary helpful. I purchased a 2018 honda civic ex-t, he was able to answer any questions that i had for him. I couldn't be happier with my new purchase.
I was thinking about replacing my 1999 Honda CR-V with another Honda. I have had my CR-V since it was new, and it is a great car. We test drove and bought an HR-V. Casey was our salesman, and he was knowledgeable, helpful, and he did not pressure us. All in all this was a much better car-buying experience than we have experienced in the past. I hadn't bought a car where I had to go to a dealer in about 30 years and was not looking forward to the process, but it was not a problem at all. If you'...
My daughter went in to look at used cars because she really needed something better than what she had for her baby. Deen was knowledgeable and was able to help her work out a deal that allowed her to get a brand new car for about the same payments as a new car. Aaron in financing was super helpful, also, and was able to get the extended warranty with almost no change to the payment. They were professional, quick, and no pressure.
Deen at Roseburg Honda was awesome to work with. Aaron in the finance department is so knowledgeable and went above and beyond for me. I highly recommend this dealership.
My husband and I purchased a car from Roseburg Honda. Our salesmen, Deen and Seth, were very professional and made what can be a tedious experience a joy. We were in and out in under an hour and can't be happier with our car. Both Deen and Seth followed up with us to answer any questions we might have after taking our car home. I would definitely recommend Roseburg Honda.
I visited the dealership with some questions about the price of the Civic SI they had on the lot versus the cost of a new model. After talking with the they made me feel very comfortable during the purchase of my new Civic SI! After I left, they called me back because a different lender came back with a better interest rate than the initial one I signed! Seth was awesome! Aaron was amazing! Thanks guys
I am definitely positive regarding Roseburg Honda. Sale person (Deen) was helpful, easy to understand and also a nice person. Same with finance guy (Aaron). I would definitely buy from these people again and recommend them to people who don't need BS.
Came in to purchase a RAV4. Lynn Stults had been regularly checking in with be about deals so me and my husband were ready to buy. Lynn was not working when we went in, but Deen Hydes helped us find the perfect car for us. He was knowledgeable, pleasant and not pushy which is important to me. He even laughed at my husband's jokes. It was like buying a car from a friend.
Deen Hydes gave me the best car buying experience. I'd definitely buy from this dealership again. I might just go back to hang out in the lounge to eat popcorn and watch basketball. Thanks for putting us in a dream car.
Deen was such a huge help to me and my family on getting our new car. The entire team was friendly and a joy to be around!
I woke up that day and thought to myself "Hey! Let's go get the Wife a nice car!". I packed the Wife up and went down to Roseburg Honda. There, we were greeted by Mr. Lampton, graciously shown the cars which fit our criteria, and shortly thereafter, my Wife was driving her lovely new to her 2015 Nissan Sentra home. Mr. Lampton I feel went the extra mile to be more than accommodating, offering refreshments, and seeing to it we were helped in getting the best financing etc. I can't say enough good things about this sale. ...
Roseburg Honda's price was 1,000 less than Kendal Honda of Eugene. I try to shop smart and if possible, local. Thank you Roseburg Honda for allowing me to keep my purchase here in Douglas County!
I was very happy working with Deen today at Roseburg Honda. He was great. He was very patient with me and with my 2 year old. Aaron the sales manager is a different story. I was not impressed with his attitude/tone. Tried to make me feel bad for not getting the extended warranty. I would still recommend Deen and this dealership.
My time at honda was well spent literally they got me into my dream car and got me down to the payments I needed I would most definitely recommend anyone to come here
We purchased a new car at Roseburg Honda, and the experience was great. Salesman Deen Hydes was knowledgeable, patient and made the experience great from the test drive through the sale. He answered our questions, and made sure we understood all aspects of the car before we left the lot. I would recommend this dealership to anyone looking to buy a new Honda.
I had the pleasure of having Deen Hydes help me with the purchase of my new Honda. Deen was extremely knowledgeable, helpful and personable. I never felt like I was a bother, even though I test drove the CR-V on numerous occasions and called with many questions. Deen was even so kind to help me with pictures of my older car I wanted to sell myself. I highly recommend Deen to anyone looking to purchase a car. (Once sold my car Honda of Roseburg provided me with a loaner until my new car arrived. Thank you Roseburg Honda!)
Great buying experience with Deen Hydes and Mitch Osborn. Informative and friendly. I've purchased my last 4 cars from Roseburg Honda. No pressure sales are my favorite.
Best experience I've ever had in buying a car! No gimmicks or pressure. Everyone was curtious. Dealership was clean and inviting. I'll be back.
Would recommend this dealership to anyone, anytime! Rick went above and beyond the call of duty! Give him a call, he’ll hook you up! Was quick, easy and painless and he’s 100% honest and upfront from start to finish.
In many years of being in the car industry I have never been more impressed with Deen Hydes. From his Knowledge, patience and presentation it's not hard to tell he is a true Professional. Being the previous manager of Audi, BMW and Porsche in Stockton,CA with 45 years of experience my expertise is least to say, extensive. Taken that into consideration Deen is not far behind. Knowing the history of your product is key to being successful in this business, I envy his appreciation of automobiles and of course his British accent. He gave me valuable advice on how ...
I live in Coos Bay and we have a Honda dealership here but I refuse to pay MSRP and that is basically what you get here on the coast. I originally stumbled upon Roseburg Honda in 2014 while doing price comparisons with every dealership in Oregon. Roseburg Honda's pricing turned out to be the best in the state. Our salesman Rick VerSteeg was extremely courteous and professional. He doesn't have that aggressive, annoying car salesman type behavior you often see. After purchasing a Civic from Rick, we went back to him less than 2 years later to help my parents ...
Such a great experience buying a car from Rick Versteeg at Roseburg Honda! Rick was very knowledgeable able and was able to help me get into the perfect car!
I went to Roseburg honda and purchased a new to me(used)vehicles and I am very excited about my new car and will never go anywhere else, Rick Versteeg is a great kind man and very helpful, I recommend you to go to Rick for your new purchase!
This is one of the best dealerships that I have ever been to. Deen helped me throughout it all. It is a nice experience to have someone there who knows what they are doing and is not pressuring you into any like most. I would have to say I would have never bought this car if he was not there. I am still in aw of this car and hope that many others go to Roseburg Honda.
Love my new CRV!! Deen took the extra time to go over all the amazing safety features on my new Honda! I'll be telling all my friends what a great experience I had with Deen!
knowledgeable, friendly, and professional. I truly appreciated his service in helping me with the purchase of my first car. he made me feel comfortable and confident, not pressured like I felt when purchasing my used car at another dealership. While I certainly plan on keeping my new Honda Fit for years and years to come, I highly recommend Deen Hydes for anyone who wants a seamless and friendly customer experience!
We are very happy for the service we received. I called everywhere to find the car we wanted, everyone wanted to talk us into getting a car on their lot or really didn't know what they were talking about. We got ahold of Roseburg and I'm glad we did Deen was extremely helpful, he found the car we wanted and got us an awesome deal for it. Its defiantly worth the drive!
I drove in from Coos Bay and couldn't have asked for a better experience! My local dealer told me they would give me a good deal since i was a repeat customer. I called up the Roseburg dealership and they were able to beat the price by quite a bit. Deen Hydes was great to deal with and very professional. And Aaron Fletcher made financing feel like a breeze.
Deen was awesome! No waiting, prompt and efficient. We walked out with our first Honda AWD. Thank you Deen. No haggling, and he listened to what we wanted.
The service and hospitality of this particular dealership is beyond exceptional. I was able to get plugged into a vehicle that was tailored to my needs within a timely manner. The staff is uber personable and dependable like a Honda engine. I highly recommend this place.
Deen Hydes was awesome!! The dealer had what my son wanted exact color and model . The whole buying process was easy and painless. Salesman Deen was courteous, patient and professional was impressed. Thanks you!
We were recently in the market for a new car. We decided to look at the new Civic . I checked inventories from several dealerships along with getting quotes. Since we live in Roseburg I contacted Rick VerSteeg at Roseburg Honda. He met us there and was extremely friendly. We took a test drive and liked the car and all the features. We went in and discussed the purchase price and made a deal. Roseburg Honda matched the lowest price I found at the other dealer. Absolutely no pressure from Rick to buy the car. In fact the entire process was ...
We loved working with Deen Hydes from Roseburg Honda to purchase our new car. He was very clear, helpful, and enjoyable to work with. Thanks for making it happen so quickly and easily! We love our new car!
These guys are amazing! I dealt with a lot of dealerships trying to find the right vehicle for myself and these guys are by far the best! There was no pressure from them. I drove over an hour to look at a car and these guys had it ready when I got there. Will definitely return to them again!
Deen at Roseburg Honda made the overall experience of buying a car quick and easy and did it all while having the upmost professionalism. From the start, Deen, was professional, knowledgeable and straight forward through the entire process. He made sure to answer all of our questions about the vehicle and if he didn't have the answers he would find the answers. Deen never made us feel pressured to buy, he was pleasant and eager to make our car buying experience as smooth as possible. We had a set amount we wanted to pay for our car of choice ...
Deen is a professional and intelligent salesman and answered all of our questions promptly. He was very informative over the whole purchase of our new vehicle and was so pleasant to deal with. I felt so involved and every minute with Deen Hydes was superior. I have been to other car lots and Deen's demonstration was second to none. Truly a great a experience. Thanks Deen!
Deen Hydes was verrrry pleasant to deal with, our experience was great, no pressure they worked with us. Would recommend buying from them. No stress in buying a car from them.
the best car buying experience I have had yet... no stress, no pressure, no funny business.. everything was presented to me straight forward, and pleasurable.. Rick was funny and knowledgeable and I am so happy with my purchase.. I've never had a new car before and Rick explained everything to me so I felt really good about the whole process!
Searched months for a new-to-you vehicle. I made an inquiry off their website. Rick VerSteeg responded right back. Rick answered all my questions, went through the online approval in short-order, Driving up from Eureka, CA, well worth the drive! The car was as advertised. Fastest processing of a car sale by a dealership I have ever worked with. Aaron Fletcher was also great to work with! I have already recommended this dealership to friends and family. Well done!
No only was the salesman, Josh Lampton, the best salesman ever (he must be, he's sold me 3 Hondas) all the staff there are great. Roseburg Honda also makes generous contributions to the community. Anyone who needs a new or used car, ask for Josh Lampton and you will have an enjoyable experience.
We loved our salesman Rick! He was very kind and helpful with ordering the vehicle we wanted. He kept us informed on the status of our car until it got there. Very happy with our new Honda Pilot!!!
Car salesman was very helpful and answered all of my questions. I picked a car fast and I love my new Mazda. Thank you Josh.
My salesman was right on top trying to help me find what I wanted. Did a credit app on line next day had vehicle I wanted and all paperwork done up.
Could not have had a better Honda representative to work with, I did not go in to buy a Honda as i had my mine set on a Toyota RAV4 after reading Consumer Reports and knowing friends and relatives that have Toyota RAV4's. (this story is continued on...."Facebook" ...don't miss it)
Our experience was painless, purposeful, and pressure-free. We recommend doing business with this establishment whenever considering anything related to the purchase and/or service of an automobile.
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